Refund policy

RETURNS & CANCELLATIONS
Cancelling order before shipping
You may cancel any order, since this has not yet been sent, in the case of purchase through the online store, you must contact FABRICS4FASHION and request your order cancellation. If the cancelling request is accepted, you will be notified via e-mail on this decision and cancellation will be processed with no cost to you. If the cancelling request is not possible, products will always be invoiced and shipped to you.
Returns of items purchased through the online store:
Always check the items upon order reception.
After the proper reception and if you wish to return the product, either because you’re not satisfied with the same, or because it is defective, you must request via email to sales@fabrics4fashion.com within 14 days after receipt of order, the replacement of the item or refund of the paid amount, stating the reason why.
Upon receipt of the return request, product collection will be processed by FABRICS4FASHION timely.
However, the right to return only occurs, provided that the products:
Have not been manipulated and maintain the original features.
Keep the original features and packaging is not damaged (the carefully opened packages will not be considered damaged).
Are complete.
Have not been adulterated and keep the identification label.
Upon receipt of the return and being all the above requirements satisfied, FABRICS4FASHION will replace the item or refund the paid amount, as will expressed by the client. In case there is a product with the same features you will be offered a replacement with quality and characteristics equal to or greater than the originally ordered. The invoice price will be the one from the replacement and not the one from the originally ordered.
Refund of the paid amount will always be processed using the same method of payment used on the purchase.
The right to replace the product or refund of the amount paid, will only occur if proven, the defect is originated in the fabric.
In addition, fabric must:
Have not been manipulated and maintain the original features.
Have not been adulterated and keep the identification label.
Be properly packed in order to avoid damage on the return transportation.
Suggestions or claims
Any suggestions or complaints may be addressed through the e-mail info@fabrics4fashion.com